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Terms of service

TERMS OF SERVICE – ELOISE HOME

1. OVERVIEW

This website is operated by Eloise Home. Throughout the site, the terms “we,” “us,” and “our” refer to Eloise Home. By accessing this website or purchasing from us, you agree to these Terms of Service (“Terms”). These Terms apply to all users, including browsers, vendors, customers, merchants, and content contributors.

By using our website, you accept these Terms. If you do not agree, you may not use our services. We reserve the right to update or modify these Terms at any time by posting changes to our website. Continued use after updates constitutes acceptance of the revised Terms.

Our store is hosted by Shopify Inc., providing the e-commerce platform that enables us to sell products and services.

2. ONLINE STORE TERMS

  • You must be at least the age of majority in your jurisdiction or have consent from a guardian to use this site.

  • You may not use our products for unlawful purposes or violate any laws in your jurisdiction.

  • Transmitting viruses or destructive code is strictly prohibited.

  • Violation of any Terms will result in immediate termination of your access to our services.

3. GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone at any time.

  • You agree not to reproduce, sell, or exploit any part of the Service without our written permission.

  • Credit card information is always encrypted during transfer, but other content may be transferred unencrypted.

4. ACCURACY & MODIFICATIONS

  • We do not guarantee the accuracy, completeness, or timeliness of information on this site.

  • Prices and product details are subject to change without notice.

  • We reserve the right to modify or discontinue any product or service at any time.

5. PRODUCTS & SERVICES

  • Some products may be available exclusively online and subject to limited quantities.

  • We strive to display product colors and images as accurately as possible but cannot guarantee display accuracy on all devices.

  • We reserve the right to limit sales on a case-by-case basis.

6. BILLING & ACCOUNT INFORMATION

  • We may refuse or limit any order at our discretion.

  • You agree to provide accurate and complete purchase and account details.

7. OPTIONAL TOOLS & THIRD-PARTY LINKS

  • We may provide access to third-party tools or links, which we do not monitor or control.

  • We are not responsible for the content, accuracy, or reliability of third-party sites.

8. USER COMMENTS & FEEDBACK

  • By submitting comments, suggestions, or other content, you grant us the right to use, edit, and distribute them without obligation or compensation.

  • We may remove content we find objectionable or in violation of these Terms.

9. PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

10. ERRORS & INACCURACIES

  • We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

  • We are not obligated to update information unless required by law.

11. PROHIBITED USES

You are prohibited from using our site or services for:
(a) unlawful purposes, (b) violating laws, (c) infringing intellectual property, (d) harassing or discriminating, (e) submitting false information, (f) transmitting viruses, (g) collecting others’ personal information, or (h) interfering with security features.

We may terminate your access if you violate any of these conditions.

12. DISCLAIMERS & LIABILITY LIMITATIONS

  • We do not guarantee uninterrupted, secure, or error-free service.

  • Services and products are provided “as is” without warranties, express or implied.

  • We are not liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use of our services.

  • Some jurisdictions may not allow these limitations, so they may not fully apply to you.

13. INDEMNIFICATION

You agree to indemnify and hold harmless Eloise Home and its affiliates, officers, and employees from any claims related to your breach of these Terms or violation of any law.

14. SEVERABILITY & TERMINATION

  • If any part of these Terms is deemed unenforceable, the remainder remains valid.

  • We may terminate this agreement at any time without notice if we determine a violation has occurred.

15. GOVERNING LAW

These Terms are governed by and interpreted under the laws of the United Kingdom.

16. CHANGES TO TERMS

We reserve the right to update these Terms at any time. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

17. CONTACT INFORMATION

For questions regarding these Terms, contact us at hello@eloisehome.com.